Stakeholder Communication
Collect organizational context
Phihong convenes members of the Sustainable Development Committee to identify sustainability issues related to internal and external operational activities. External issues include international sustainability standards and frameworks, the Sustainable Development Goals (SDGs), industry benchmark sustainability topics, external initiatives, and issues raised by stakeholder. Internal issues cover the Company’s management philosophy, the Sustainable Strategy Blueprint, and organizational goals. A total of 84 operational activities were compiled. After discussions with department colleagues and the highest executives from each business group, these were consolidated into 17 sustainability topics.
Sustainability context and topics
Stakeholder Identification
To ensure that the information disclosed in this report meets stakeholder expectations, Phihong collected and identified its list of stakeholders based on the three criteria: the parties to whom the organization is accountable, those impacted by its operations, and those who influence business performance. With reference to the GRI Sustainability Reporting Standards and the five core principles of AA1000SES 2015, namely responsibility, influence, tension, diverse perspectives, and dependency, the Company conducted an assessment to determine seven key stakeholder groups. Internal and external surveys were carried out to gather their priority concerns, followed by statistical analysis of the results.
