Stakeholder Communication
Stakeholder Engagement
Stakeholder Engagement is the cornerstone of Phihong’s sustainability strategy. Through diverse communication channels, we deepen interactions with various stakeholders to accurately grasp core demands and identify material topics. This process not only serves as a key basis for risk management and operational planning but also acts as a core driver to ensure the company’s steady advancement towards sustainable development. In 2025, Phihong rigorously adhered to GRI 3: Material Topic Standards to establish the boundaries and scope of sustainability information disclosures, using them as a benchmark for setting longterm sustainability targets.
Phihong follows the five core principles of AA1000 SES stakeholder engagement (Responsibility, Influence, Tension, Diverse Perspectives, and Dependency) to establish a comprehensive communication mechanism. We are committed to listening, understanding, and actively responding to stakeholders’ needs. Through ongoing dialogue, we create mutual value and trust. To strengthen governance, the Sustainability Office regularly tracks the implementation performance of material topics and reports on progress and level of concern survey results to the Board of Directors at least once a year. The communication effectiveness for 2025 has been successfully reported. In the identification of stakeholders, Phihong continues to use the 2024 identification logic, focusing on seven core stakeholders from 12 categories: Shareholders and Investors, Customers, Employees, Suppliers ( including contractors ), Community, Government Agencies, and Non Profit Organizations. We will continue to optimize the communication platform to ensure that key opinions can be effectively transformed into a driving force for the improvement of company operations.
