Employees
Phihong believes exceptional talent drives sustainability. We are dedicated to creating a LOHAS (Lifestyles of Health and Sustainability) workplace that respects human rights, fosters employee happiness, and enhances job satisfaction and belonging.
Human Rights Due Diligence
Phihong firmly believes that respecting human rights and creating a dignified work environment are crucial. The Company is committed to following and supporting various international recognized human rights principles and standards, including the UN Universal Declaration of Human Rights, the UN Global Compact, the International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work, the UN Guiding Principles on Business and Human Rights, and the OECD Guidelines for Multinational Enterprises. In alignment with these principles, the Company strictly abides by labor laws at all operational locations to protect the legal rights of employees. The Company also regularly reviews and updates its human rights policy. Guided by the three core principles of “Protect, Respect, and Remedy,” Phihong adopts practices in line with the RBA
Code of Conduct. We strictly prohibit any actions that infringe upon human rights, demonstrating a high level of commitment to human rights through concrete actions.
Phihong’s Human Rights Policy applies to all employees within the Phihong Group, covering full-time, part-time, contract-based personnel, and interns. It also extends to domestic and overseas subsidiaries, suppliers, customers, partners, joint ventures, and other entities or legal persons with substantial control. All stakeholders are expected to adhere to consistent standard of human rights, working together to prevent form of human rights violation or infringement.
Phihong conducts human rights due diligence in alignment with the RBA Code of Conduct. The objective is to identify and further assess potential risks related to human rights issues, implement appropriate actions and mitigation measures, and ensure ongoing improvements. All of this is aiming to fulfill our firm commitment to respecting and protecting human rights.
In 2024, Phihong’s subsidiary, Zerova, conducted its first comprehensive identification of human rights topics, covering its own operations as well as third-party personnel (including dispatched workers or outsourced personnel, etc.). We actively collect opinions from key stakeholders on human rights risk situations, evaluating them using a two-axis framework with severity and frequency of occurrence as the two dimensions. Risk levels were categorized on a scale from 1 to 10. Based on the identification results of human rights issues at various points in the value chain, we systematically assessed potential at-risk groups and proposed corresponding human rights risk mitigation and remediation measures. In parallel, we continuously refine our human rights policies to ensure alignment with corporate social responsibility and long-term sustainability goals.
In 2024, Zerova conducted a human rights risk assessment survey, distributing 378 questionnaires and receiving 352 valid responses, achieving a high response rate of 93%. The survey results all indicated that all assessed items fell within the medium to low risk range. A human rights risk matrix was established based on the formula: Risk Exposure = Likelihood of Occurrence × Severity of Impact. Topics with higher exposure values were provided to the management team to support effective risk mitigation.
Phihong regularly reviews and strengthens human rights management mechanisms, enhances human rights awareness through education and training and employee communication, and develops targeted mitigation and improvement programs. In 2024, Phihong (Vietnam) continued to obtain the SA8000 certification, and formulated a Corporate Social Management Manual in accordance with SA8000 standards and relevant international conventions, supporting sustainable operations and responsible business practices. Phihong is committed to going beyond local regulatory requirements by integrating environmental protection, employee health and safety, and human rights considerations, thereby safeguarding the rights of stakeholders.
At the same time,human rights policies and management mechanisms are regularly reviewed for legal compliance, with due diligence results and improvement progress reported to the management team to fulfill social responsibility and enhance human rights awareness.
The Responsible Business Alliance (RBA) is the largest corporate social responsibility coalition in the global industrial supply chain, committed to establishing standardized codes of conduct for social responsibility. Phihong upholding its commitment to corporate social responsibility and sustainable development, became a certified RBA member in 2022. The Company fully supports RBA’s vision and goals, promotes its Code of Conduct, and aims to share its achievements with employees, customers, suppliers, and society. Obtaining RBA Validated Assessment Program (VAP) certification has become a significant indicator of a company’s commitment to social responsibility.
In December 2024, Phihong (Dongguan) (PHC/PHP) successfully passed the RBA VAP audit and obtained Silver Certification, achieving scores of 162.9 and 169.2, respectively. In March 2025, Phihong (Vietnam) also passed the RBA VAP audit and successfully obtained certification. Through this verification process, Phihong demonstrated the compliance and implementation of its internal systems, thereby fulfilling its social responsibility values and fully aligning with the RBA 8.0 standards. Phihong is committed to continuously improving its internal management systems, conveying sustainability awareness to supply chain partners, and strengthening management and resilience to gain global customer recognition and expand sustainable business opportunities.